![]() Once Raymond awarded the project to L&W Supply, our Redlands team delivered all the samples and submittal packages while addressing any grey areas. Rancho Mirage, California Welcome Sign The Next Steps These recommendations helped Raymond San Diego achieve significant savings and secure the job. Our team took the time to quote every product involved and made several recommendations for price-saving improvements. Like many large projects, the Agua Caliente Casino incorporates products from several different ceiling manufacturers. discovered that there was an opportunity for significant savings on the overall ceiling system while still maintaining the high acoustical performance that the architect was striving to achieve. This is where the insight of L&W Supply’s associates can come into play. Typically, an architect will pick products from a website without the help of a ceiling sales representative to iron out the details. “This is the best time to help quote the appropriate products to meet the desired performance of each acoustical ceiling type.” ![]() “We often discover that when it comes to ceilings, there can great opportunity to add value at the bidding stage,” says Greg Zucchero, L&W Supply Business Development Manager. It was at this stage in the process that our team was able to identify a potential opportunity in regards to product selection for the ceiling system of the project. L&W Supply Redlands, led by Managing Partner Norma Serrato, was tasked with quoting the Agua Caliente Casino to our customer, Raymond San Diego. Located in Southern California, it is a popular destination for people living in nearby Palm Springs. In 2018, the Agua Caliente Casino in Rancho Mirage was set to undergo renovations. Palm Springs, CA and nearby Rancho Mirage The Initial Stages Here’s an example of how L&W Supply’s team members were able to use their product knowledge, architectural insight and delivery experience to achieve a win for the customer – Raymond San Diego – along with all the other parties involved. ![]() “The amount of variance throughout a ceiling system can have very different outcomes for acoustical performance and the ultimate cost.” “Acoustical ceilings are among the most important product categories when it comes to the ability for project managers to control costs and optimize the product selection,” says Mark Sweeney, L&W Supply Merchandising Manager for Ceilings. In particular, acoustical ceilings is a dynamic market with a lot of opportunity to add value for L&W Supply’s customers, and this is where knowledgeable product experts can really make a difference. For local branch teams, it takes strong product knowledge, an in-depth understanding of the market, and the ability to form effective partnerships to make an impact on your customers’ projects. ![]() There are a number of different qualities that a building materials distributor must have in order to be successful. ![]()
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